GISP Group - Global IT Staffing Provider

IT Specialist

ID 36675 - Summary & Technical Skills

Summary

Experience in leading high level strategy and planning solutions in IT Service Management using ServiceNow. Planned, Designed and Implemented various modules of ServiceNow as per customer needs. Good experience of working on Incident Management, Change Management, Service Catalog, LDAP/Active Directory Integration, Discovery, Availability Management, Service Outage Setup, CMDB, JIRA Integration, SLA setup, SOAP & Rest web-services setup. ITIL V3 Foundation Certified. ServiceNow Certified System Administrator. ServiceNow Certified Implementation Specialist.

Technical Skills

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Skill Area	Full Skill Path	Skill	Skill Level

1 2 3 Page size: 10 50 100 500 21 items in 3 pages
Application	Application \| ServiceNow \| NOW Platform \| Administration and Configuration	Administration and Configuration	High
Application	Application \| ServiceNow \| NOW Platform \| Machine Learning, AI and Analytics	Machine Learning, AI and Analytics	Medium
Application	Application \| ServiceNow \| Platform interface \| Mobile Agent App	Mobile Agent App	Medium
Application	Application \| ServiceNow \| Platform interface \| ServiceNow Portal	ServiceNow Portal	High
Application	Application \| ServiceNow \| Platform interface \| Virtual Agent	Virtual Agent	Medium
Application	Application \| ServiceNow \| Workflows	Workflows	High
Application	Application \| ServiceNow \| Workflows \| Creator Workflows \| Application Engine	Application Engine	High
Application	Application \| ServiceNow \| Workflows \| Customer Workflows \| Customer Service Management	Customer Service Management	High
Application	Application \| ServiceNow \| Workflows \| Employee Workflows \| HR Service Delivery	HR Service Delivery	Medium+
Application	Application \| ServiceNow \| Workflows \| IT Workflows \| Asset Management (ITAM) \| Asset Management	Asset Management	Medium+

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